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What documents are needed to start an application?
Passport, driving license, proof of income and UAE residency. For legal entities — license and financial statements.
Leasing Application
How long does approval take?
On average 6 business hours with correctly uploaded documents. We notify about status in the app and by email.
Leasing Application
Can I choose a vehicle from my own catalog?
Yes. You can select a car from Fast Lease catalog or provide VIN of a vehicle from dealer so we can calculate an offer.
Leasing Application
How are monthly payments debited?
Payment is linked to bank card or account. We send reminder 3 days before debit and receipt after payment.
Payments and Buy-out
Are there penalties for early repayment?
No. We fix buy-out discount when choosing Growth or Enterprise plans. Standard residual value applies to Foundation.
Payments and Buy-out
Can I temporarily suspend payments?
Yes, Growth and Enterprise programs include holidays up to 60 days once every 12 months. Submit request to support, manager will coordinate details.
Payments and Buy-out
What is included in the maintenance plan?
Regular service every 10,000 km, 24/7 roadside assistance and replacement vehicle for Growth and Enterprise plans.
Service and Insurance
How to file an insurance claim?
Report to support via app or hotline, upload photos. We will coordinate repair and provide replacement vehicle.
Service and Insurance
Is telematics provided?
Yes. All vehicles are equipped with telematics. You receive reports on driving style, energy consumption and geozones in your personal account.
Service and Insurance
How to change personal data?
Go to Profile section, update information and confirm changes with code from email or SMS.
Personal Account
Can I add a second driver?
Yes. In Documents section upload the second UAE driver's license, and we will activate it within 1 business day.
Personal Account
How to set up notifications?
In Settings section you can enable push, email or SMS for different event types: payments, service, fines.
Personal Account